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Service Delivery Officer Level 5
Job Ref: AU1877SS000009
Position Number: 0036797
Position Type: Temporary
Location: Potts Hill
Contact: Steven Schimke On 02 88494708 , Email:
Closing Date: 23/10/2017
  • Rare opportunity - High Voltage Team
  • 12 month term
  • Potts Hill location


At Sydney Water, we’re passionate about making a difference to the lives of our customers and the community we serve.

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

  • Sydney Water’s Customer Delivery department is looking for Service Delivery Officer Level 5 to join the High Voltage Team.
  • You will provide product, operation &/or maintenance expertise in the management of the water, recycled water, wastewater &/or stormwater systems to achieve customer, shareholder and regulatory requirements within a team environment.
  • This role could potentially offer a position at SDO Level 4.


About you

  • A tertiary qualification in engineering or a related discipline and/or proven experience in operations, maintenance/renewals or treatment/quality aspects of water &/or recycled water &/or wastewater &/or stormwater systems.
  • Highly developed problem solving, lateral thinking, communication, interpersonal and negotiation skills.
  • Thorough knowledge of appropriate Regulatory requirements
  • Thorough knowledge of Quality Management Systems relevant to water &/or recycled water &/or wastewater &/or stormwater systems.
  • Extensive experience in developing and reviewing complex reports, strategies or plans for Regulators, Stakeholders or Senior Management.
  • Strong Customer/ Stakeholder engagement skills internal/external


We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table.

You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

Please see attached position description for further understanding of the role.

To be considered for this opportunity please apply directly. For more information please email

Applications close: 23rd October 2017

Please submit a resume and covering letter as part of your application. Please be aware that during the selection process you will be assessed against the 'required experience, skills and competencies' as listed in the position description.

Pre-employment background checks are a condition of employment with Sydney Water. All candidates will be required to complete appropriate documentation.

You must be an Australian or New Zealand permanent resident with an unrestricted visa to be eligible to apply.

Sydney Water is an equal opportunity employer, committed to best practice health and safety and environmentally responsible work practices.


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